ServicePoint streamlines the delivery and coordination of social services. Agencies empowered by Bowman Systems’ innovative web-based software are able to collaborate on a scale and at a speed unmatched in the health and human services industry. As the world’s leading Consumer Information Management System, ServicePoint draws together disparate resources, allowing providers to offer focused, rapid, and accurate care for every client. Automation of paper and manual processes increases worker efficiency, while enhanced communication and feedback ensure a higher standard of service across the board.

As the flagship product of Bowman Systems, ServicePoint’s active indexing answers Who? What? Where? When? And How? all at the click of a mouse. No wonder more than 30,000 users in 45 states rely on ServicePoint every day.

Features
 
Web-based access (no software to download or install)
 
Extensive and intuitive user-customization
 
Security (encryption, HIPAA compliance, user access restrictions)
 
Active tracking and referral of clients
 
Powerful database technology
 
Intuitive, easy-to-use interface
 
Multi-agency coordination and data sharing
 
Program planning and management
 
Intelligent reporting offering statistics and analysis, plus canned reports, including the HUD APR
 
Facilitation of high-demand services
 
Extensive online Help File for system support
 
Toll-free telephone and e-mail support
     
     
What Does ServicePoint Have to Offer?
  Flexibility
Customizing ServicePoint is fast & convenient and requires no programming skill. Specially-tailored assessments and intake forms can be created to meet the needs of specific agencies, and the service taxonomy is fully-customizable for simplified searching.
     
  Power
From a single agency with a handful of users to an entire state with thousands of clients, ServicePoint provides reliable, scalable, high-speed access to critical health and human services data. Centralized resources reduce inter-agency busywork while increasing client care.
     
  Web-Accessibility
ServicePoint’s web-based application means that there is no hardware to purchase, no software to install, nor any need for an internal IT staff to manage the system. Simply hop onto the internet to log in to Bowman Systems’ state-of-the-art data center, featuring disaster recovery solutions, 24/7 monitoring, and extensive information security.
     
  Security
ServicePoint ensures that client and provider data is secure at all times. Accessibility to the system is as flexible and customizable as the system itself; data can be locked or unlocked, viewed or withheld, changed or protected, all depending upon the permission level assigned to each user. When it comes to meeting legal mandates—from HIPAA to state regulations and agency guidelines—Bowman Systems is a proven leader. No other human services solution provider has more security expertise.


 

Bowman Systems is committed to the continued growth and improvement of the social services industry. ServicePoint is available in a broad array of pricing plans. Options and features can be specially adapted to suit the needs of any local agency or environment.

Collaboration is the hallmark of ServicePoint and the philosophy of Bowman Systems. Let us work with you.

For a detailed quote, please Contact Us.
  
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For a detailed quote, please contact us.


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