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When the goal is to connect individuals and families in need to available services in a consumer oriented environment, the answer is CommunityPoint from Bowman Systems. CommunityPoint enables organizations of any size to provide instant public access to vital program and service provider information through a website that is easy for consumers to understand and navigate and simple for agencies to update and customize.

“CommunityPoint provides us with a strong foundation to grow and expand as a network.”

--- Edward Perry, Resource Manager, 2-1-1 Tampa Bay Cares


“Bowman Systems' CommunityPoint is more than just a great software product, it's a way to put the resources of your community within reach of those who need them.”

--- Joshua Heimburg, Arkansas Family and Youth Assistance Network

Bowman Systems Software Suite

Core Modules and Functionality

  • Intuitive Search Methods and Results Set

    CommunityPoint provides a variety of intuitive search methods and presents the public user with straightforward results sets, allowing for easy access to resource records. They can choose from a simple natural language search, an advanced search, and a service code search, which gives the public multiple avenues to easily find resource services they need.

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  • Resource Profiles

    Resource profiles are displayed in an organized and informative manner. You'll be directed to the physical location and directions to the resource using Google maps. CommunityPoint also gives public users various options to send resource profile information.

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  • Ability to Update Resource Records

    Public users can report incorrect information on existing resource profile information, and submit requests to add additional resources. Change and additional requests are held in an "Approval Bin," where the administrator can simply approve or deny the requests.

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  • Public User Accounts

    CommunityPoint allows public users to effortlessly create user profiles. These profiles allow users to create resource groups, save resource information, and update resource profile information. Resource groups allow users to save resources of a common topic together, allowing efficient future reference.

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  • Customization Options

    CommunityPoint’s template can be customized to reflect your organization, with the ability to add additional web pages, content, news, etc.  By utilizing the extensive customization options of CommunityPoint, your organization could actually eliminate the need for and costs associated with an additionally hosted main website.  CommunityPoint can be used with resources from ANY I&R database product by one or many agencies, creating a single, online data repository for an entire state or region with public access 24 hours a day, 7 days a week, and 365 days a year.

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Now Available on Mobile Devices!

Bowman Systems® announces the release of a brand new mobile application, the CommunityPoint iPhone® App. The app can be used with any I&R resource database product.  It searches for resources and displays the results on a mobile device. The app currently works with Apple® products, such as iPhone®, iPad™, and iPod® touch. We plan to continue development that will expand use to other types of Smart Phones, such as Blackberry®, Droid and more. And we’re already moving forward with programming to add new functionality to what’s already available. Click here to learn more!

Clean, Fresh Design. Intuitive to Use.

CommunityPoint has been designed with the public user in mind. The design is simple and uncluttered, making public users comfortable in performing their own searches and obtaining relevant resource information. Organization and simplicity of use has been the overarching themes while designing CommunityPoint. The execution of these concepts can be seen through intuitive search methods, easily understood results sets, organized resource profiles, familiar Google maps, and public user accounts providing additional organization methods.  The website’s searchable interface also works well using the browser function in all mobile devices, which allows end users take the website with them and service providers to use a mobile device to submit update requests for their resource listings.

Use CommunityPoint on its Own or in Conjunction with One or More I&R Databases of ANY Type.

CommunityPoint does not require the purchase of ServicePoint or IRis; it can be used with any I&R resource database or used on its own. When purchased as a stand-alone product, CommunityPoint includes the publicly searchable interface, along with an administrative resource database.  However, when CommunityPoint is purchased with ServicePoint or IRis, resource data is displayed in CommunityPoint without any additional work on your part; resources from your database can also easily be withheld from your site if necessary.  CommunityPoint is also robust enough to pull resources from one or more I&R databases of any type, creating a composite site with resources across multiple counties or even states; a potential application of this concept is for multiple agencies to join together to create a statewide 2-1-1 CommunityPoint site.