ServicePoint's client record, case management, service referral and outcomes monitoring functions are intuitive and highly flexible, and are easily adapted to the needs of many types and sizes of inter-agency collaborations. Access and confidentiality are tightly controlled and easily configured for each participating organization in a given system, and for each level and position of the end user.

Bowman Systems' wealth of experience importing data from third-party systems allows ServicePoint to be a cost-effective data warehousing system that reduces the need for dual data entry.

Reporting and analysis can be generated from all information sets within ServicePoint. Visually attractive and intricately creative report formats can be tailored to a host of organizational settings and reporting requirements. All client contacts, referrals, and services are carefully tracked for monitoring and reporting purposes. De-identified aggregate data, by client group or level of care, is readily available to inform administrative and policy decisions.

ServicePoint is the ideal tool to link in real time a universe of remotely located, even geographically dispersed, professionals with those who provide in-home care and other support options. ServicePoint is designed to make these vital connections in a manner which places the client at the center of every assessment and referral interaction. As a result, individuals and families in need are the primary focus of those using the system.