An Array of Emergency Responses

Emergency preparedness is an essential, but far from simple, need for every community. First responders (police, fire fighters, and emergency medical personnel) must coordinate their activities with hospital staff, government agencies, and public health officials. Logistical attention must also be given to community organizations and citizen groups.  Without a communication plan in place to unite these groups, responders might lose valuable time simply coordinating the response.

ServicePoint Provides a Unified Structure

ServicePoint provides universal access to a centralized information database. Emergency responders and service providers can log on to register their capabilities, their capacities, their coverage areas, as well as their needs or shortages. Participation in the ServicePoint network facilitates the orchestration of an effective emergency response before a disaster event occurs. Standardized practices and procedures allow numerous organizations to act in conjunction with (rather than independently of) one another. ServicePoint makes possible a degree of coordination that ensures that the first steps taken are the right steps.

ServicePoint functions as a powerful case management system. As individuals are assisted in the midst of, and after, an emergency their movement and activities can be tracked and charted. If multiple services are needed, ServicePoint's easily searchable index of service providers and locations is invaluable for finding available services. During an emergency, first responders will be able to find and add crucial information from ServicePoint. Later, ServicePoint's powerful reporting tools can provide insightful data for analysis and planning.

Features and Benefits

According to the United States Government Accountability Office, "Effective emergency preparedness and response for major events requires the coordinated planning and actions of multiple players from multiple first responder disciplines, jurisdictions, and levels of government as well as nongovernmental entities. Effective emergency preparedness and response requires working together prior to and after an emergency event." (http://www.gao.gov/)

Bowman Systems' complete suite of software solutions - ServicePoint, HousingPoint, IRis and CommunityPoint - allows communities to register and share resources, to log and track events and individuals, to locate, secure, and refer services, to find and procure emergency housing, to gather data on events in progress or events resolved, to spot potential shortcomings, and much, much more.

ServicePoint is the world's leading workflow suite. Its web-based software provides immediate access to critical information. During a catastrophic event a lack of information can be an emergency in itself. ServicePoint's flexible architecture featuring a single point of entry and infinite points of distribution-makes it possible for responders, agencies, and communities to work together without slowing down or missing a step.