Web-Based Solution

ServicePoint, Bowman Systems’ best-in-class web-based software application, is ideal for those organizations looking for a hosted (Software as a Service) solution for their Information and Referral (I&R) software needs.   This offering meets all of the Alliance of Information and Referral Systems’ (AIRS) standards, including full incorporation of the 2-1-1 LA County Taxonomy of Human Services, which is routinely updated for each customer on a quarterly basis.  The CallPoint module of ServicePoint offers a flexible method for capturing information about callers and issuing referrals to available community service providers.

Client-Server Solution

IRis, the industry’s premier client-server software application, is a perfect complement to Bowman Systems’ web-based offering.   For organizations preferring to maintain their I&R data in-house, our IRis product suite allows them to install IRis locally on a server maintained by the organization.  Multiple deployment options are available for this industry favorite software.  IRis follows all AIRS Standards and is used by hundreds of I&R organizations across the United States.

Publicly Accessible Web Sites

Whether you use ServicePoint or IRis you can make your resource information available to the general public using Bowman Systems’ CommunityPoint website.  Built as a component inside a full content management system, CommunityPoint can be tailored to mimic the look and feel of your existing website or can replace it altogether.  Public users can search your resource database and store listings for future reference using a free account.  CommunityPoint offers an intuitive method for searching for local service providers

Mobile Solution

Bowman Systems was the first I&R software vendor to develop a mobile application for searching resource information.  The CommunityPoint iPhone® Application offers a new and innovative method for extending your reach to a broad community user base.  Not using one of Bowman Systems’ I&R products? No problem!  Send us your resource data in the AIRS XML format and we’ll publish your own App for you.  Your organization can choose to charge for the App or make it available as a free download via the Apple App Store.  See the App in action on the Bowman Systems YouTube channel.