ServicePoint contains powerful administration capabilities for customization of ServicePoint without additional programming. When you purchase ServicePoint, you will designate one or more individuals as administrator–level users. These users will have administrative privileges that give them the ability to administer user names/passwords, maintain an I&R database (ResourcePoint), set agency preferences, customize pick lists, and much more.
Features
 
Add and edit detailed agency/program information
 
Attach programs to agencies
  Set default restriction settings for agencies
  Build user groups to share data
  Classify agencies
  Publish resource directory to public web site
  Print customized resource directories
  Add, edit, and delete users
  Build a custom intake form
  Edit system pick list data

Benefits
 
User-friendly system administration
 
Instant access to current community resources
  Customized pick lists and intake forms
  Intelligent creation of data sharing user groups
  Controlled user privileges 

Client Record Confidentiality
If you wish to use ServicePoint for your coalition or community, some agencies may need to restrict certain client records. ServicePoint provides an effective way to restrict access to records while sharing statistics. To achieve this users can, either by default or selection, choose to input a "restricted" record. This means that the complete record can be seen by only the user and/or agency that input the record. Knowing that their records will be protected, agencies can use this system as their primary client database.

System Security
In addition to confidentiality, ServicePoint deploys the most powerful system security available. Using 128-bit encryption, user authentication, and user access levels, ServicePoint ensures that your data will be protected from intrusion. And because ServicePoint can be hosted on Bowman Systems' secured network, it provides a more cost-effective way to manage data than the infrastructure costs of a wide-area network.

Additionally, Bowman Systems provides digital certificate solutions, connectivity solutions, and LAN/WAN support to ensure ServicePoint runs in your preferred environment.
 
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