ServicePoint streamlines the delivery and coordination of social services. Agencies empowered by Bowman Systems' innovative web-based software are able to collaborate on a scale and at a speed unmatched in the health and human services industry. As the world's leading Consumer Information Management System, ServicePoint draws together disparate resources, allowing providers to offer focused, rapid, and accurate care for every client. Automation of paper and manual processes increases worker efficiency, while enhanced communication and feedback ensure a higher standard of service across the board.

As the flagship product of Bowman Systems, ServicePoint facilitates the answers to Who? What? Where? When? and How? in any Health and Human Service setting at the click of a mouse. No wonder more than 30,000 users in 45 states rely on ServicePoint every day.

Features

• Web-based access (no software to download or install)
• Extensive and intuitive user-customization
• Security (encryption, HIPAA compliance, user access restrictions)
• Active tracking and referral of clients
• Powerful database technology
• Intuitive, easy-to-use interface
• Multi-agency coordination and data sharing
• Program planning and management
• Intelligent reporting offering statistics and analysis, plus canned reports, including the HUD APR
• Facilitation of high-demand services
• Extensive online Help File for system support
• Toll-free telephone and e-mail support

What Does ServicePoint Have to Offer?

Flexibility
Customizing ServicePoint is fast & convenient and requires no programming skill. Specially-tailored assessments and intake forms can be created to meet the needs of specific agencies, and the AIRS Taxonomy is fully-customizable for simplified searching.

Power
From a single agency with a handful of users to an entire state with thousands of users, ServicePoint provides reliable, scalable, high-speed access to critical health and human services data.

Community Knowledge
As data is entered into ServicePoint the availability of community-wide information also grows.  ServicePoint's Advanced Reporting Tool allows users to examine client data, agency data, and community-wide data, which helps users plan for and seek funding for community needs.

Web-Accessibility
ServicePoint's web-based application means that there is no hardware to purchase, no software to install, nor any need for an internal IT staff to manage the system. Simply access the internet to log in to Bowman Systems' state-of-the-art data center, featuring disaster recovery solutions, 24/7 monitoring, and extensive information security.

Confidentiality
ServicePoint ensures that client and provider data is confidential at all times. Accessibility to the system is as flexible and customizable as the system itself; data can be locked or unlocked, viewed or withheld, changed or protected, all depending upon the permission level assigned to each user. When it comes to meeting legal mandates-from HIPAA to state regulations and agency guidelines-Bowman Systems is a proven leader. No other human services solution provider has more data confidentiality expertise.

Bowman Systems is committed to the continued growth and improvement of the Health and Human Services industry. ServicePoint is available in a broad array of pricing plans. Options and features can be adapted to suit the needs of any local agency or environment.

Collaboration is the hallmark of ServicePoint and the philosophy of Bowman Systems.  We look forward to working with you.